Privacy Policy & SMS Terms

 

Reza ChiroMed Center

Effective Date: November 13, 2026

 

This Privacy Policy & SMS Terms explains who we are, what information we collect, how we use it, and how our appointment text-messaging program works. By visiting our website, receiving care in our office, or opting in to text messages, you can review these terms at any time at https://www.rezachiromed.com/privacy-policy.

 

1. Who We Are

 

Reza ChiroMed Center is a chiropractic clinic with offices in Santa Monica, Beverly Hills, and Vernon (Los Angeles), California.

 

Contact us:

 

Email: info@rezachiromed.com

Website: https://www.rezachiromed.com

Fax: 310-862-1918

 

Santa Monica

1009 Wilshire Blvd, Suite 225

Santa Monica, CA 90401

Telephone: (424) 252-9179

 

Beverly Hills

8671 Wilshire Blvd, Suite 612

Beverly Hills, CA 90211

 

Vernon

443 E Vernon Ave

Los Angeles, CA 90011

Telephone: (310) 577-9800

 

2. Information We Collect

 

Depending on how you interact with our practice, we may collect:

 

• Contact information, such as your name, mobile number, email address, and mailing address

• Appointment and scheduling information

• Insurance, billing, and attorney or referral information when it applies to your care

• Health information related to your examination and treatment

• Communications you have with our office, including phone calls, emails, and text messages

• If you visit our website, limited technical information that our website host may process to operate the site, such as browser type or pages viewed

 

We collect this information when you complete forms in our office, when you or your representative contact us, when another provider or your attorney refers you, and when you visit our website.

 

3. How We Use Information

 

We use the information we collect to:

 

• Provide chiropractic care and related services

• Schedule visits and communicate with you about your appointments and care

• Handle billing and, when authorized, communicate with your attorney or insurer

• Comply with legal, professional, and record-keeping obligations

• Operate, maintain, and improve our practice and website

 

We do not sell your personal information. We do not use or share your mobile number for marketing or promotional text messages.

 

4. Protected Health Information (HIPAA)

 

Your protected health information is handled in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and our Notice of Privacy Practices. A copy of our Notice of Privacy Practices is provided in our office. This webpage describes our general privacy practices and our SMS / text-messaging program. It does not replace our HIPAA Notice of Privacy Practices.

 

5. SMS / Text Messaging Program

 

Program name: Reza ChiroMed Center Appointment Notifications

 

What messages we send

If you opt in, we will send appointment-related text messages to the mobile number you provide. These messages may include appointment reminders, confirmations, rescheduling messages, office updates related to your visits, and replies to questions you text us. This is a customer-care program only. We do not send marketing or promotional text messages, and our text messages do not include links.

 

How to opt in

Consent is collected on a paper Text Message (SMS) Consent form at your first visit. You write your name and mobile number, check the consent box, and sign and date the form. The exact checkbox wording is:

 

“I agree to receive appointment-related text messages (reminders, confirmations, rescheduling, office updates, and replies to my questions) from Reza ChiroMed Center at the mobile number above. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time or HELP for help. Consent is not a condition of treatment. See our Privacy Policy & SMS Terms at rezachiromed.com/privacy-policy.”

 

The same consent is also provided in Spanish on the form.

 

Message frequency

Message frequency varies, depending on your appointment schedule and any questions you send us.

 

Message and data rates

Message and data rates may apply.

 

How to opt out or get help

Reply STOP to opt out of text messages at any time. After you text STOP, we will send a confirmation of your opt-out and will no longer send you appointment text messages unless you opt in again. Reply HELP for help. You may also opt out or request help by calling our office or emailing info@rezachiromed.com. Our Vernon office number for this program is (310) 577-9800.

 

Carrier liability

Carriers are not liable for delayed or undelivered messages.

 

Consent is optional

Consent to receive text messages is not a condition of treatment. You can receive care in our office without opting in to SMS messages.

 

Sharing of mobile numbers and opt-in information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

 

6. Data Security

 

We use reasonable administrative, technical, and physical safeguards to protect the information we collect. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. Please contact us right away if you believe your information has been used in an unauthorized way.

 

7. Changes to This Policy

 

We may update this Privacy Policy & SMS Terms from time to time. When we do, we will revise the effective date above and post the updated policy at https://www.rezachiromed.com/privacy-policy. We encourage you to review this page periodically. If we make material changes to the SMS program terms, we will provide notice as required.

 

8. Contact Us

 

If you have questions about this Privacy Policy & SMS Terms, about our text-messaging program, or about how we handle your information, please contact us:

 

Reza ChiroMed Center

Email: info@rezachiromed.com

Vernon: (310) 577-9800

Santa Monica: (424) 252-9179

Fax: 310-862-1918

Website: https://www.rezachiromed.com